Where does YUNMU ship?
Current checkout support is focused on United States delivery addresses. Available rates and services are shown at checkout.
How long does delivery take?
Orders are normally processed in 1-3 business days after payment confirmation. Most tracked United States deliveries are expected within 7-14 business days after processing. Carrier and destination conditions can affect timing, so this is an estimate rather than a guarantee.
Will my order arrive in one package?
Products may be fulfilled by different supplier locations and can arrive in separate tracked packages. We do not promise a single parcel unless a product page explicitly says so.
How do I track an order?
When tracking becomes available, it is sent using the contact details provided at checkout. For help, email skdjsj1024@gmail.com with your order number.
What is the return window?
Contact us within 30 days of delivery. Eligibility and exclusions are explained in our Returns & Refund Policy.
Are YUNMU products medical devices?
No. YUNMU products and guidance support daily self-care routines only. They do not diagnose, treat, cure, or prevent any medical condition. Stop use if a product causes discomfort or irritation and seek qualified medical advice when needed.